Customer Service Team Lead

3 weeks ago

Newcastle under Lyme, Staffordshire, United Kingdom E3 Recruitment Full time
Customer Service Team Leader Opportunity

We are seeking a highly skilled Customer Service Team Leader to join our client, a leading PLC listed manufacturing organisation in the Stoke on Trent area.

The company has a strong reputation for delivering high-quality products and exceptional customer care, with a focus on people and service at the core of their operations.

As a business, they are committed to investing in their people and providing a supportive environment for growth and development.

The successful candidate will be responsible for leading a team of customer service professionals, providing guidance and support to ensure exceptional customer experiences.

Key responsibilities will include:

  • Leading a team of customer service representatives
  • Developing and implementing customer service strategies
  • Monitoring and improving customer satisfaction levels
  • Collaborating with other departments to ensure seamless customer experiences

If you have a passion for delivering exceptional customer service and leading high-performing teams, we would love to hear from you.

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