Director of Operations and Business Development
1 week ago
Job Title: Director of Operations and Business Development
Reports to: Chief Executive
Location: Headway East London
Hours: 35 hours per week
Salary: £50,000 per annum
About the RoleWe are seeking an experienced and strategic leader to join our team as Director of Operations and Business Development. The successful candidate will be responsible for leading our member-facing services and operations, ensuring they run effectively and efficiently.
Key Responsibilities- Strategic Leadership: Provide strategic leadership to the service leads for all our member-facing services, and the administration and premises team to ensure the efficient delivery, quality, and consistency of services, guided by the principles of co-production.
- Stakeholder Engagement: Build good relationships with stakeholders in the boroughs we serve to develop opportunities for growth and development of our services.
- Commissioning and Contracting: Lead on commissioning/tender/framework contracting arrangements with the local authorities we serve.
- Financial Management: Work with the managers and the Finance team to ensure unit costs are correct and work to ensure full costs of the service are recovered from customers.
- Business Development: Support the teams and work with the Director of Development and Fundraising to explore new opportunities to develop our business to generate income.
- Budgeting and Financial Planning: Contribute to budgeting and financial planning by working with the Chief Executive, Directors and Fundraising.
- Business Planning and Service Development: Lead on business planning and service development, ensuring that new initiatives are effectively implemented and aligned with organisational goals.
- Operational Efficiency: Drive the implementation of strategic initiatives to enhance service delivery and operational efficiency.
To be successful in this role, you will need to have:
- Proven experience in a senior leadership role, preferably in a charity or not-for-profit organisation.
- Strong strategic leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to build and maintain effective relationships with stakeholders.
- Knowledge of commissioning and contracting processes.
- Experience of financial management and budgeting.
- Ability to work collaboratively as part of a team.
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