Customer Service Assistant

2 months ago


Weybridge, Surrey, United Kingdom Signature Senior Lifestyle Limited Full time

About the Role

At Signature Senior Lifestyle Limited, we are seeking a skilled and dedicated Hospitality Assistant to join our team. As a Hospitality Assistant, you will play a vital role in ensuring the upkeep of our non-clinical areas, providing exceptional service to our residents, and supporting our culinary team in delivering high-quality catering services.

Key Responsibilities

  • Apply high standards of cleanliness, hygiene, and tidiness to our residents' homes and communal living spaces.
  • Support the Head Chef and their team in the kitchens to manage and deliver all catering services throughout the home.
  • Welcome residents, explain menu choices, serve food, and maintain a high standard of hygiene and cleanliness in the kitchen and food storage areas.
  • Reset tables, tidy work areas, and prepare the food service areas for the next service.

What We Offer

  • A competitive hourly rate of £12.00.
  • Shift times between 7am and 7pm, with alternate weekends required.
  • Bank and full-time shifts available.
  • Up to 30 days annual leave, starting at 25 days plus 8 bank holidays depending on length of service.
  • A workplace pension with matching contributions.
  • Free meals on shift for staff working 6+ hours.
  • A Life Assurance Scheme.
  • 'Blue Light' discount scheme eligibility.
  • A Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus.
  • A Staff Recognition Scheme – Purple Heart Award.
  • Ongoing career training and development.
  • An Employee Assistance Programme, occupational health support, and wellbeing services.
  • Plus cycle to work scheme, study support, long service awards, and more.

Transport Links

  • Commuting – Weybridge nearest train station.
  • Walking – 25 minutes from nearest train station.
  • Driving – M25 nearest motorway bypass.

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