Customer Service Representative
2 weeks ago
We are seeking a highly skilled and fluent French-speaking individual to join our team as a French Account Executive. This is an excellent opportunity to work with a well-established client based in Weybridge, Surrey.
Key Responsibilities:
- Process sales orders and quotations with accuracy and efficiency
- Develop and maintain strong relationships with customers, responding to their enquiries and resolving any issues promptly
- Manage inbound calls and emails, providing excellent customer service and de-escalating any conflicts effectively
- Collaborate with the Customer Service department and other teams to achieve business objectives
Requirements:
- Fluent in French and English, both verbal and written
- Experience working in a fast-paced and demanding environment
- Commercial awareness and ability to multitask with strong organisational skills
- Excellent communication and interpersonal skills
- Good working knowledge of MS Office and Oracle (desirable)
What We Offer:
- Generous holiday allowance
- Pension contributions
- Yearly discretionary bonus
- Life assurance
- Flexible benefits platform
- Independent financial advice service
- Enhanced Employee Assistance programme
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