Customer Service Representative
1 week ago
We are seeking a highly skilled and experienced French Account Executive to join our team at Focus Resourcing. As a key member of our customer service department, you will be responsible for processing sales orders and quotations, developing relationships with customers, and responding to all inbound calls and emails in a timely and efficient manner.
Key Responsibilities:
- Process sales orders and quotations accurately and efficiently
- Develop and maintain strong relationships with customers through effective communication and issue resolution
- Respond to all inbound calls and emails in a timely and professional manner
- Work collaboratively with the customer service team to resolve customer issues and improve overall customer satisfaction
Requirements:
- Fluent in French and English, both verbal and written
- Proven experience working in a busy and demanding environment
- Commercially aware and able to multitask with confident organizational skills
- Excellent communication and interpersonal skills
- Good working knowledge of MS Office
- Previous experience of Oracle would be advantageous but not essential
What We Offer:
- Generous holiday allowance
- Pension contributions 4.5% matched
- Yearly discretionary bonus
- Life assurance 4*annual salary
- Flexible benefits platform
- Independent financial advice service
- Enhanced Employee Assistance programme
About Focus Resourcing:
Focus Resourcing is a leading recruitment agency specializing in placing talented individuals in exciting and challenging roles. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction.
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