Apprenticeship - Customer Service Advisor

1 month ago


Sutton Coldfield, Birmingham, United Kingdom James Hardie Full time
Join Our Team as a Customer Service Apprentice

We are the global market leader in fiber gypsum and fiber cement solutions with the fermacell and James Hardie brands.

Our company is setting new standards in areas such as lean manufacturing, demand creation, and implementing our push-pull strategy.

As a Customer Service Apprentice, you will be part of our fantastic team that combines the creative spirit of a start-up with the power of a global market leader.

Key Responsibilities:
  • Order processing (SAP) including planning and organizing the logistics
  • Enquiries over the phone and per email from partner and end user
  • Customer and master data maintenance for national and international partners
  • Processing of customer complaints and credit notes
  • Department-related tasks or projects as required
Requirements:
  • You have completed a commercial apprenticeship with professional experience in the office
  • You feel confident in using SAP R/3 and MS Office
  • You inspire not only our local partners, but also our team with your friendly, winning, and confident manner
What We Offer:
  • Continuous, individual development opportunities
  • The freedom to participate in processes and projects


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