Customer Service Representative

1 week ago


Sutton Coldfield, Birmingham, United Kingdom James Hardie Full time

Unlock Your Potential with James Hardie

We are the global market leader in fiber gypsum and fiber cement solutions with the fermacell and James Hardie brands. Our innovative approach is changing the way Europe builds, and we're looking for a talented individual to join our team.

About the Role

We are seeking a Customer Service Advisor to join our UK office in Sutton Coldfield. As a key member of our team, you will be responsible for:

  • Order processing and logistics planning using SAP
  • Handling customer inquiries via phone and email
  • Maintaining customer and master data for national and international partners
  • Processing customer complaints and credit notes
  • Providing support to our UK sales team and central functions

What We Offer

As a Customer Service Advisor at James Hardie, you will have the opportunity to:

  • Work in a dynamic environment with a global growth company
  • Develop your skills and knowledge through continuous training and development opportunities
  • Contribute to processes and projects that drive innovation and growth
  • Enjoy a range of benefits, including a learning tool to support your professional development

Join Our Team



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