Customer Service Representative

3 weeks ago


Sutton Coldfield, Birmingham, United Kingdom James Hardie Full time
Join Our Team as a Customer Service Advisor

Become a key player in the success story of James Hardie Europe GmbH, a global market leader in fiber gypsum and fiber cement solutions. As a Customer Service Advisor, you will be part of a dynamic team that combines the creative spirit of a start-up with the power of a global market leader.

Your Key Responsibilities
  • Process orders and manage logistics using SAP R/3
  • Handle customer inquiries via phone and email
  • Maintain accurate customer and master data for national and international partners
  • Resolve customer complaints and process credit notes
  • Act as a liaison between the UK sales team and central functions
What We Offer
  • A dynamic work environment in a global growth company
  • Continuous opportunities for individual development and growth
  • The freedom to participate in processes and projects
  • A range of benefits, including a learning tool

We are looking for a motivated and driven individual who is confident in using SAP R/3 and MS Office. If you are a team player who is passionate about delivering excellent customer service, we want to hear from you.

Contact

Susanne Haupt

HR Business Partner



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