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Customer Service Representative

1 month ago

Sutton Coldfield, Birmingham, United Kingdom James Hardie Full time
Customer Service Advisor

Become part of the James Hardie Europe GmbH success story.

We are the global market leader in fiber gypsum and fiber cement solutions with the fermacell and James Hardie brands. Our innovative approach is changing the way Europe builds.

To strengthen our team, we are looking for a Customer Service Advisor to join our office in Sutton Coldfield, UK Head Office.

Key Responsibilities:
  • Process orders and manage logistics using SAP R/3
  • Handle customer inquiries via phone and email
  • Maintain customer and master data for national and international partners
  • Resolve customer complaints and process credit notes
  • Act as a liaison between the UK sales team and central functions
Requirements:
  • Commercial apprenticeship with professional experience in an office environment
  • Confidence in using SAP R/3 and MS Office
  • High level of self-motivation and drive to achieve goals
  • Ability to inspire and work with a diverse team
What We Offer:
  • A dynamic work environment in a global growth company
  • Continuous, individual development opportunities
  • The freedom to participate in processes and projects
  • Various benefits, including learning tools

We are interested in what people think, regardless of culture, background, or personal belief. We are looking forward to getting in touch with you.