Clinical Operations Manager for Regional Care

3 weeks ago


Billericay, Essex, United Kingdom Hallmark Care Homes Full time

Job Overview

As a Clinical Operations Manager for Regional Care, you will be responsible for overseeing clinical support across multiple care facilities. This role involves working closely with a dedicated team to ensure the highest standards of care and compliance.

Key Responsibilities

Your primary duties will include:

  • Providing hands-on clinical operational support across various locations.
  • Collaborating with General Managers and Deputy Managers to address clinical and compliance matters.
  • Engaging with the Care Quality, Governance, and Quality Director on clinical initiatives.
  • Offering project management assistance to enhance training on systems and procedures.
  • Supporting investigations and troubleshooting alongside senior management and key stakeholders.

Qualifications Required

To be considered for this role, you must possess:

  • A valid registration with the NMC and a Nursing or Clinical Degree.
  • A Level 5 qualification or equivalent in Leadership and Management (or be working towards it).
  • Eligibility for registration with the CQC.

Experience and Skills

The ideal candidate will have:

  • A minimum of three years in a senior clinical or care role within a care home environment.
  • Experience in coordinating audits and developing improvement plans.
  • Strong skills in influencing and negotiation.
  • A proven ability to lead, empower, and motivate teams without direct supervision.
  • A commitment to delivering high-quality, relationship-centered care.

Essential Skills

Successful candidates will demonstrate:

  • Exceptional leadership capabilities.
  • Proficiency in IT, including medication management and electronic care planning.
  • Strong written communication skills, particularly in investigation and report writing.

What We Provide

At Hallmark Care Homes, we offer:

  • A competitive salary and a comprehensive benefits package.
  • The opportunity to work with a leading provider of high-quality care.
  • A supportive and inclusive work environment.
  • Opportunities for professional development and growth.
  • The chance to make a meaningful impact on the lives of residents and staff.


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