Regional Clinical Operations Manager

3 weeks ago


Billericay, Essex, United Kingdom Hallmark Care Homes Full time

Job Overview

We are seeking a Regional Clinical Operations Manager to join our team. This role is pivotal in providing hands-on clinical operational support across multiple care facilities.

Key Responsibilities:

The successful candidate will work collaboratively with a team of Regional Care Specialists across various locations, ensuring compliance and high standards of care. You will partner with the General Manager on clinical matters and assist the Deputy Manager in maintaining regulatory compliance.

Your role will involve close collaboration with the Care Quality, Governance, and Quality Director on clinical initiatives aimed at operational excellence. Additionally, you will provide project management support, facilitating training on systems and procedures, and assist in investigations and troubleshooting.

Qualifications:

Essential qualifications include:

  • Registration with the NMC and a Nursing/Clinical Degree
  • Level 5 or equivalent in Leadership and Management (or currently pursuing)
  • Eligibility for CQC registration

Experience:

We require a minimum of three years in a senior clinical or care role within a residential care setting. Proven experience in:

  • Coordinating and managing audits and improvement initiatives
  • Influencing and negotiating effectively
  • Leading and motivating teams without direct supervision
  • Delivering high-quality, relationship-centered care

Skills:

The ideal candidate will possess:

  • Exceptional leadership abilities
  • Strong IT skills, particularly in medication management and electronic care planning
  • Excellent written communication skills, including report writing and investigations

What We Offer:

  • Competitive salary and a comprehensive benefits package
  • Opportunity to work with a respected provider of high-quality care
  • A supportive and inclusive workplace culture
  • Professional growth and development opportunities
  • The chance to make a meaningful impact on the lives of residents and staff


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