Spa Receptionist

1 day ago


London, Greater London, United Kingdom The Ned Full time
About the Role

We are seeking a highly skilled and customer-focused Spa Receptionist to join our team at The Ned. As the first point of contact for our spa guests and members, you will create a warm and welcoming environment, ensuring a seamless experience for all.

Key Responsibilities
  • Treatment Scheduling: Schedule treatments and services, taking into account guest preferences and therapist availability.
  • Product Knowledge: Utilize your exceptional knowledge of our products to advise guests and members on the treatments and services available.
  • Customer Service: Provide exceptional customer service, responding to guest inquiries and resolving any issues that may arise.
  • Administrative Tasks: Maintain our various systems and reports, as well as perform daily administrative duties.
What We Offer
  • Competitive Salary: Up to £13.85/hour + 10% commission.
  • Complimentary Meals: Enjoy complimentary meals in our team restaurant, Neddy's, including payday breakfast.
  • Learning and Development: Participate in exciting learning and development programs to help progress your career.
  • Exclusive Benefits: Enjoy exclusive rates at The Ned for staying and eating, as well as wellbeing and health benefits.
About The Ned

The Ned is a private members' space, gym, and rooftop, alongside a public spa, ten restaurants and bars, and 250 hotel bedrooms. We are committed to being the best place to work, and our diversity, equity, and inclusion program is central to making that vision a reality.


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