Ecommerce Account Manager

18 hours ago


Rushmoor, Surrey, United Kingdom FTH Hire Group Full time £50,000
Key Account Manager Ecommerce Job Description

FTH Hire Group, a leading plant and tool hire company, is seeking a skilled Key Account Manager Ecommerce to contribute to its ongoing success. As a pivotal role within our local markets, this position offers opportunities for account development and new business growth.

This role combines field-based customer engagement with weekly time in our Farnborough Head Office to support customer account development and portfolio growth. A background in the hire sector is advantageous, but not necessary. Essential experience includes field sales account development.

Key Responsibilities:
  • Manage and develop a defined portfolio of existing customer accounts to drive growth and meet business goals.
  • Support and achieve sales growth targets for FTH products and services.
  • Research, develop, and deliver customer account proposals and agreements.
  • Identify and secure new business wins in line with local market sales revenue goals.
  • Collaborate with the marketing team to maximize FTH business opportunities.
  • Act as a brand ambassador across industry marketing and promotional activities.
  • Provide market intelligence and insights to the regional team and the overall business.
  • Maximize customer awareness and trading performance through the internal customer management platform.
  • Serve as a point-of-contact resource to enhance the customer end-to-end experience.
  • Generate sales performance reports as required for local management.
Requirements:
  • Proven experience in selling products and services to end-users.
  • Good planning and preparation skills.
  • Flexibility to adapt to business requirements.
  • Effective time management.
Benefits:
  • Sales bonus scheme with an uncapped OTE.
  • Loyalty bonus scheme.
  • Pension - auto enrolment.
  • 29 days holiday, inclusive of Bank Holidays.
  • Hours: Monday to Friday, 7am to 5pm.


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