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Event Management Professional

2 months ago

Rushmoor, Surrey, United Kingdom Millbridge Court Full time
Job Description

Job Title: Conference Manager, Corporate Events

Job Summary:

Millbridge Court is seeking a highly skilled and experienced Conference Manager, Corporate Events to lead the venue's operations and ensure exceptional customer experiences. The successful candidate will be responsible for overseeing venue staffing, maintaining the venue environment, and managing customer interactions.

Key Responsibilities:

  • Oversee venue staffing to ensure efficient operations of all departments, including housekeeping, maintenance, security, and the office.
  • Maintain the venue environment and building to ensure a clean, safe, and comfortable experience in accordance with Millbridge Court brand standards.
  • Manage customer interactions, including hosting, managing complaints, and escalating where necessary.
  • Lead, train, and coach the office team to ensure efficient sales and a smooth operation with the catering partner.
  • Collate, allocate, and submit supplier invoices to the Accounts Manager in a timely manner for all end-of-month accounts and auditing.
  • Liaise with the Property Manager to ensure the building and site compliance is up to date.

Requirements:

  • Proven experience in event management, customer service, or a related field.
  • Excellent communication and leadership skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Proficiency in Microsoft Office and other relevant software.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.