Sales Manager

2 months ago

London, United Kingdom Edward Sexton Full time

Job Summary

We are seeking a highly skilled and experienced Senior Sales Executive to join our team at Edward Sexton, a renowned bespoke Savile Row men's tailor in London. As a Senior Sales Executive, you will be responsible for driving sales growth by managing a team of salespeople to sell bespoke menswear services to new and existing high-profile clients.

Key Responsibilities

  • Customer Service
    • Provide exceptional customer service to clients in-store and through online channels.
    • Develop meaningful relationships with clients through passionate product knowledge and sincere salesperson advice.
  • Sales Strategy
    • Develop and execute strategies to increase revenue and profitability.
    • Analyse sales data to identify trends and areas for improvement.
  • Product Knowledge
    • Develop in-depth knowledge of all bespoke menswear products and services.
    • Stay up-to-date with current company marketing campaigns and international events.
  • Team Management
    • Lead and motivate a team of salespeople to achieve sales targets.
    • Provide coaching and training to ensure team members have the skills and knowledge to succeed.
  • Inventory Management
    • Ensure accurate inventory management and stock levels.
    • Monitor and control inventory to prevent stockouts and overstocking.
  • Store Operations
    • Ensure the highest standards of housekeeping and retail standards within the store.
    • Follow all store operating procedures, including delivery, shop standards, replenishment, and diary management.

Requirements

  • Experience
    • Minimum 2 years of experience in a supervisory or higher sales role in a luxury fashion environment.
  • Skills
    • Strong understanding of customer service principles and sales strategies.
    • Excellent communication and relationship-building skills.
    • Ability to work in a fast-paced environment and meet sales targets.
    • Knowledge of luxury fashion and bespoke tailoring.
  • Education
    • Degree in a relevant field, such as business or fashion.

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