Field Service Vehicle Technician

3 weeks ago

Hassocks, West Sussex, United Kingdom WESTBOURNE MOTORS Full time
COMPANY OVERVIEW

Westbourne Motors is a premier provider of breakdown assistance throughout Southern England. As a leader in the UK automotive service market, we are committed to delivering exceptional customer care with significant advantages, including:

  • Swift response times for motorists in distress.
  • Efficient roadside repairs, with over 80% of vehicles restored on-site.
  • Priority service for vulnerable drivers.
  • Dedicated workshop support, ensuring our customers receive expedited service at our facilities, complemented by a nationwide network of accredited repair centers.
  • A personalized approach, where every customer receives tailored assistance based on their unique situation.

Our extensive range of services includes:

  • Roadside Assistance for both personal and commercial vehicles.
  • Vehicle Recovery to any UK location following significant breakdowns or accidents.
  • Workshop Repairs for services that cannot be performed on-site, including routine maintenance and MOT testing.
  • Secure vehicle storage for cars awaiting insurance assessments or disposal.
  • Expert motoring advice and customer support.

Our operations are strategically located across the South, featuring fully equipped repair workshops, a fleet of recovery vehicles, and a comprehensive inventory of replacement parts.

ROLE SUMMARY

As a Mobile Vehicle Technician at Westbourne Motors, you will be equipped with a state-of-the-art service vehicle designed for a variety of roadside repairs. Your vehicle will include advanced diagnostic tools to swiftly identify issues across a diverse range of cars and commercial vehicles.

Your responsibilities will encompass the servicing and repair of vehicles, including light and heavy goods vehicles, along with conducting safety inspections. The primary goal is to maximize the number of vehicles repaired on-site, aligning with Westbourne's commitment to outperforming competitors.

Roadside breakdowns may occur at customers' homes or any location within the UK. Depending on demand and call volume, you may also be required to perform basic repairs in our workshops.

COMPENSATION

The starting salary for this position is £34,000 annually, with additional bonus opportunities that can elevate total earnings to approximately £50,000 OTE.

WORK SCHEDULE

Week 1:

Monday, Tuesday, Wednesday, Friday, Saturday, Sunday
07:00 to 17:00

Week 2:

Monday, Wednesday, Thursday, Friday
07:00 to 18:00

CANDIDATE PROFILE

This is a unique opportunity to join our expanding team of skilled professionals. In addition to technical expertise, candidates must demonstrate exceptional customer service skills to foster repeat business.

Confidence in working independently is essential, along with a proactive approach to finding solutions that benefit the customer, knowing that support from the Westbourne team is always available.

Our Mobile Technicians take pride in being leaders in their field, excelling in diagnostics and problem-solving.

Experience with multiple vehicle makes is highly desirable. As this role involves working outdoors, candidates should be prepared for varying weather conditions.

A valid driving license held for a minimum of three years is required, and all candidates will undergo background checks.

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