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Field Service Vehicle Specialist
2 months ago
Westbourne Motors is a premier provider of breakdown assistance throughout Southern England. As a leading entity in the UK sector, we are committed to expanding our reach while delivering exceptional customer service. Our key offerings include:
- Swift response to motorists in distress.
- Efficient roadside repairs, with over 80% of vehicles serviced on-site.
- Priority support for vulnerable drivers.
- Dedicated workshop services for our customers, ensuring prompt attention at our facilities, complemented by a national network of accredited repair centers.
- Personalized service tailored to each customer's unique situation.
Our extensive range of services encompasses:
- Roadside Assistance for both personal and commercial vehicles.
- Vehicle Recovery to any destination across the UK following significant breakdowns or accidents.
- Workshop Repairs for services that cannot be completed on-site, including general maintenance and MOT testing.
- Secure vehicle storage for those awaiting insurance evaluations or disposal.
- Expert motoring advice and customer support.
With strategically located operations across the South, all our sites are equipped with repair workshops, a fleet of recovery vehicles, and ample stock of replacement parts.
ROLE SUMMARY
As a Mobile Vehicle Technician at Westbourne Motors, you will operate from a fully equipped service vehicle designed for a variety of roadside repairs. Our vehicles are outfitted with cutting-edge diagnostic tools to swiftly identify issues across a diverse range of vehicles, including cars and light to heavy commercial units.
Your responsibilities will include the service and repair of vehicles, with occasional inspections of heavy goods vehicles (HGVs). The primary goal is to maximize the number of vehicles repaired on-site, reflecting Westbourne's commitment to outperforming competitors.
Roadside assistance may occur at the customer's residence or any location within the UK. Depending on workload and response times, you may also be required to perform basic repairs in our workshops.
COMPENSATION
The base salary for this position is £34,000 annually, with additional bonus opportunities that can elevate total earnings to approximately £50,000 OTE.
WORK SCHEDULE
Week 1:
Monday, Tuesday, Wednesday, Friday, Saturday, Sunday
07:00 to 17:00
Week 2:
Monday, Wednesday, Thursday, Friday
07:00 to 18:00
CANDIDATE PROFILE
This is a unique opportunity to join our expanding team of skilled professionals. Ideal candidates will not only excel as technicians but also provide outstanding customer service to foster repeat business.
Successful applicants will demonstrate confidence in their ability to work independently while seeking effective solutions for customers, knowing they have the support of the Westbourne team when needed.
Our Mobile Technicians pride themselves on being experts in diagnostics and problem-solving. Experience with multiple vehicle makes is highly desirable.
As this role involves working outdoors, candidates should be prepared to face varying weather conditions. A valid driving license held for a minimum of three years is required, and all candidates will undergo background checks.
