Hospitality Service Associate

3 weeks ago

Inverness, Highland, United Kingdom Leonardo Hotel Inverness Full time
Join Our Team as a Hospitality Service Associate

Be Authentic - Be a Dynamic Team Contributor - Be Leonardo

Are you equipped with the necessary qualifications and skills for this position? Discover more below.

As a Hospitality Service Associate, you will represent the hotel, and we encourage you to bring your warm and welcoming demeanor to work each day. Prepare yourself for an engaging role where you will collaborate with a lively team to provide exceptional service to our patrons in the hotel's dining and beverage areas.

Benefits of Joining Our Team:
  • Exclusive rates on Leonardo Hotel accommodations throughout the UK & Europe: plan that getaway you've been dreaming of.
  • Company-wide recognition program: for showcasing your unique self, you could earn vouchers redeemable at a variety of popular retail stores.
  • Complimentary meals during shifts.
  • Referral program: receive a bonus for recommending a friend to join our team.
  • We value celebrations: we frequently host events such as Thank You Week (your hotel might feature anything from ice cream trucks to pizza parties) and an annual Employee Awards Celebration where we dress to impress.
  • Essential benefits: access to the Company Pension Scheme, Life Assurance, and Wellbeing Support.
  • Continuous job-related training programs with clear advancement opportunities.
Ideal Candidate Profile:
  • Be your authentic self.
  • Radiate positive energy to guests and colleagues.
  • Ensure guests enjoy a memorable experience in our dining and beverage areas, leaving with a desire to return.
  • Exhibit a proactive attitude.
  • Communicate confidently with guests and team members - we value building strong relationships.
Why Choose Us?

We prioritize the well-being of our team members just as much as we do for our guests. Once you become part of our team, you join the Leonardo community. In our organization, your dedication and efficiency are appreciated, and it is our responsibility to support your growth as a hospitality professional. Our "GROWonline" learning platform ensures you acquire the knowledge and skills necessary, complemented by regular coaching and training from your supervisor. Our ongoing Learning Bites, "Come Join Us Guest Care" training, and Wellness webinars all contribute to your development with us.

With readily available support, top-tier practical training, and clear pathways for advancement, you will be well-positioned for a successful career in hospitality.

About Us

With a foundation built on years of hospitality expertise, we manage over 270 hotels across the United Kingdom and Europe. We take pride in overseeing more than 55 hotels in the UK & Ireland, and as one of the fastest-growing hotel groups, we have ambitious plans for expansion in the coming years; there has never been a more thrilling time to join our team.

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