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Retail Sales Associate

2 months ago


Inverness, Highland, United Kingdom WH Smith Retail Holdings Limited Full time
Job Overview

Retail Sales Associate - WHSmith

Contract Type: [Permanent/Temporary]

Working Hours: [Full detail of working hours]

As a Retail Sales Associate, you will be responsible for delivering outstanding customer service while working both independently and collaboratively to uphold our exceptional store standards. We aim for our customers and team members to take pride in their experiences with us.

Airport Requirements:
  • 5 years of continuous references - to obtain an airport pass, you must provide 5 years' worth of employment or educational references without any gaps.
  • Criminal Records Bureau Check - to be conducted by WHSmith upon successful application.
  • Photographic ID, such as a passport or UK Driving Licence.
Key Responsibilities of a Retail Sales Associate:
  • Providing exceptional customer service to all patrons.
  • Conducting stock replenishment and ensuring that all areas of the store are tidy and inviting for customers.
  • Maintaining high standards of display and visual merchandising to assist customers in finding products easily.
  • Collaborating with team members and supporting colleagues.
Desired Qualities:
  • A genuine passion for ensuring customers have an exceptional in-store experience.
  • Confidence in communicating effectively within the team.
  • Motivation to achieve outstanding results and maintain high standards.
  • Flexibility to adapt to company requirements and objectives.
Employee Benefits:

We recognize your hard work in contributing to WHSmith's success and ensuring customer satisfaction. In addition to your salary, pension scheme, paid annual leave, and employee discounts, we offer a variety of deals from retail partners to help you save money and create memorable experiences, whether enjoying a delightful meal, an exciting day out, or attending the latest blockbuster.

Our Employee Assistance Programme is also available to support your wellbeing, whether physical, mental, or financial.

About WHSmith:

WHSmith boasts a rich heritage and is expanding, particularly in airports, hospitals, rail stations, and motorway services. Our mission is straightforward: to provide our products to everyone on all of life's journeys. Our InMotion brand, a leading digital accessories retailer, continues to thrive, delivering an exceptional customer experience with the latest technology. We have established valuable partnerships with brands like M&S and Costa Coffee to enhance our offerings to customers across the UK. As we progress on our journey, our goal remains clear: to improve every aspect of life's journeys.

WHSmith is proud to be an inclusive employer, fostering an environment where our colleagues feel welcomed and free to be themselves.