Retail Sales Associate

1 month ago


Inverness, Highland, United Kingdom Virgin Media O2 Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our store team, you will be responsible for delivering exceptional customer service and sales performance.

Key Responsibilities
  • Provide outstanding customer service and sales support to customers
  • Meet and exceed sales targets through effective sales techniques and product knowledge
  • Work collaboratively with the store team to achieve sales and customer service goals
  • Participate in visual merchandising and store displays to create an engaging shopping environment
  • Contribute to the overall success of the store through proactive problem-solving and initiative
What We Offer
  • A competitive hourly rate of £11.81, with opportunities for additional earnings through our accreditation programme
  • 23 days annual leave, plus an additional day off to celebrate your birthday, and the option to buy and sell leave to suit your personal needs
  • An excellent pension scheme, matching up to 10%
  • Employee BUPA medical cover, health care plan, and life assurance
  • A range of family-friendly policies, including neonatal leave, 14-week paternity leave, and carers leave
Requirements
  • Good active listening skills to understand customer needs and preferences
  • Empathy to relate to customers and provide a personalized service
  • Excellent communication skills to convey information and instructions clearly, and handle customer complaints and resolve issues effectively
  • Self-motivation to hit agreed sales targets
What's Next

If you are a motivated and customer-focused individual who is passionate about delivering exceptional sales and customer service, we would love to hear from you. Please submit your application, and if successful, you will be contacted for a telephone interview and comprehensive interview at the store.



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