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Food and Beverage Team Associate

2 months ago

Inverness, Highland, United Kingdom Aimbridge Hospitality Full time

**About Aimbridge Hospitality**

Aimbridge Hospitality is a leading hospitality company that operates over 1,600 hotels and resorts worldwide. We are a division of the global Aimbridge Hospitality brand, overseeing a diverse portfolio of properties, including big brands such as Hilton, Accor, Marriott, and IHG, as well as small independent hotels and everything in between.

**What We Offer**

  • **Competitive Compensation**: We offer a competitive salary and benefits package to our team members.
  • **Career Advancement Opportunities**: With a large portfolio of properties, we offer opportunities for career advancement and professional growth.
  • **Employee Discounts**: Our team members enjoy discounts on hotel stays, food, and beverages, as well as other perks and benefits.
  • **Training and Development**: We invest in our team members' training and development, providing opportunities for growth and advancement.

**Job Summary**

We are seeking a highly motivated and customer-focused Food and Beverage Team Associate to join our team at Mercure Inverness Hotel. As a Food and Beverage Team Associate, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience.

**Key Responsibilities**

  • **Greet Guests**: Greet guests in a friendly and professional manner, ensuring a warm and welcoming atmosphere.
  • **Take Orders**: Take food and beverage orders in a timely and efficient manner, ensuring accuracy and attention to detail.
  • **Serve Guests**: Serve guests in a prompt and courteous manner, ensuring their needs are met and exceeded.
  • **Maintain Cleanliness**: Maintain a clean and tidy dining area, including tables, chairs, and floor, ensuring a safe and healthy environment for our guests.
  • **Upsell and Promote**: Upsell food and beverage items to guests, promoting our hotel's offerings and services.
  • **Handle Payments**: Handle cash, card, and other forms of payment accurately and efficiently.
  • **Assist with Room Service**: Assist with room service orders, ensuring timely and accurate delivery.
  • **Provide Excellent Customer Service**: Provide exceptional customer service at all times, ensuring a memorable experience for our guests.
  • **Follow Health and Safety Regulations**: Follow health and safety regulations at all times, ensuring a safe and healthy environment for our guests and team members.

**What We're Looking For**

We are seeking a highly motivated and customer-focused individual who is passionate about providing exceptional service and ensuring a memorable experience for our guests. If you are a team player with a positive attitude and a flair for hospitality, we encourage you to apply for this exciting opportunity.