Food and Beverage Operations Manager
3 weeks ago
Department: Hotel Restaurant
Reports to: Hotel Manager
Responsible: Food & Beverage Service and Delivery from the Hotel kitchen
Scope and General PurposeTo manage and lead the Hotel restaurant team to ensure the professional day-to-day running of food and beverage service. Exceed the expectations of the guests to a five-star standard, inspire and create unique memorable experiences of escape and adventure, so everyone feels special.
Main Responsibilities:Guests & Quality
- Host, manage and coordinate the food service and delivery within the resort for all guests to our 5* standards.
- Prepare the restaurant 5* standard and +1 service standard of food service for all guests.
- Communicate with the guests during their stay, so that they have their expectations exceeded by anticipatory faultless service.
- Deal with any guests' complaints and queries in accordance with Forbes Standards, and report actions appropriately to the Hotel Manager.
Team
- Liaise with the head chef in coordinating professional food service and knowledge.
- Performance Manage all F & B team members so that they are confident and professional in their role as Top Performers.
Productivity
- Manage the wine list so that it is interesting, varied and competitive.
- Manage the team rotas to ensure productivity and work-life balance compatibility.
- Communicate effectively with the 1887 team and other departments.
- Manage food and beverage supplies and listed suppliers for quality, variety, sustainability and efficiency.
Health & Safety
- Manage the health and safety audit for the department, record and diagnose hazards.
- Ensure complete compliance of self and team with Health & Safety regulations, including Food Hygiene and Allergens.
Environment
- Proactively manage sustainability in your department in reducing energy consumption and wastage.
Expected Behaviours
- Friendly Pleasant, kind and easy to talk to.
- Aspirational Have hopes and desires to achieve your goals.
- Honest Have integrity so you can be trusted, straightforward and truthful.
- Challenging Interested in testing your ability, skills, and the way you think.
Expected Leadership Behaviours
- Integrity, Attentiveness, Flexibility, Trust, Humour, Curiosity, Compassion, Encouragement, Optimism, Forgiveness.
Our Purpose:
To create incredible memories for people in a place like no other.
Vision Statement:
A world-leading hotel that makes people feel special.
Mission Statement:
Focusing on exceptional levels of friendly, faultless service and hospitality, we inspire and create memorable experiences of escape, by passionate and creative people, daring leadership, reinvestment, and a sustainable culture.
Our Core values:
Dare to be different
Driven to be the best
Passion to make people feel special
Integrity in the way we live and work.
-
Food and Beverage Operations Manager
1 week ago
Inverness, Highland, United Kingdom Gecko Hospitality Full timeJob Title: Food and Beverage Operations ManagerDepartment: Hotel RestaurantReports to: Hotel ManagerResponsible: Food and Beverage Service and Delivery from the Hotel kitchenScope and General Purpose:To manage and lead the Hotel restaurant team to ensure the professional day-to-day running of food and beverage service. Exceed the expectations of the guests...
-
Food and Beverage Operations Manager
4 weeks ago
Inverness, Highland, United Kingdom Gecko Hospitality Full timeJob Title: Food and Beverage ManagerDepartment: Hotel RestaurantReports to: Hotel ManagerResponsible: Food & Beverage Service and Delivery from the Hotel kitchenScope and General PurposeTo manage and lead the Hotel restaurant team to ensure the professional day-to-day running of food and beverage service. Exceed the expectations of the guests to a five-star...
-
Food and Beverage Operations Manager
4 weeks ago
Inverness, Highland, United Kingdom Gecko Hospitality Full timeJob Title: Food and Beverage ManagerDepartment: Hotel RestaurantReports to: Hotel ManagerResponsible: Food & Beverage Service and Delivery from the Hotel kitchenScope and General PurposeTo manage and lead the Hotel restaurant team to ensure the professional day-to-day running of food and beverage service. Exceed the expectations of the guests to a five-star...
-
Food and Beverage Operations Manager
2 weeks ago
Inverness, Highland, United Kingdom Gecko Hospitality Full timeJob Title: Food and Beverage ManagerDepartment: Hotel RestaurantReports to: Hotel ManagerResponsible: Food & Beverage Service and Delivery from the Hotel kitchenScope and general purposeTo manage and lead the Hotel restaurant team to ensure the professional day-to-day running of food and beverage service. Exceed the expectations of the guests to a five-star...
-
Food and Beverage Operations Manager
3 weeks ago
Inverness, Highland, United Kingdom Gecko Hospitality Full timeJob Title: Food and Beverage ManagerDepartment: Hotel RestaurantReports to: Hotel ManagerResponsible: Food & Beverage Service and Delivery from the Hotel kitchenScope and General PurposeTo manage and lead the Hotel restaurant team to ensure the professional day-to-day running of food and beverage service. Exceed the expectations of the guests to a five-star...
-
Food and Beverage Operations Manager
3 weeks ago
Inverness, Highland, United Kingdom Gecko Hospitality Full timeJob Title: Food and Beverage ManagerDepartment: Hotel RestaurantReports to: Hotel ManagerResponsible: Food & Beverage Service and Delivery from the Hotel kitchenScope and General PurposeTo manage and lead the Hotel restaurant team to ensure the professional day-to-day running of food and beverage service. Exceed the expectations of the guests to a five-star...
-
Food and Beverage Operations Manager
7 days ago
Inverness, Highland, United Kingdom Gecko Hospitality Full timeJob Title: Food and Beverage Operations ManagerDepartment: Hotel RestaurantReports to: Hotel ManagerScope and General Purpose:To manage and lead the Hotel restaurant team to ensure the professional day-to-day running of food and beverage service. Exceed the expectations of the guests to a five-star standard, inspire and create unique memorable experiences of...
-
Food and Beverage Service Associate
3 weeks ago
Inverness, Highland, United Kingdom AC Hotels by Marriott Inverness Full time{"title": "F\u0026B Service Associate", "description": "Are you passionate about delivering exceptional customer service and creating memorable experiences for our guests?We are seeking a highly motivated and enthusiastic Food and Beverage Service Associate to join our team at AC Hotels by Marriott Inverness.As a key member of our restaurant team, you will...
-
Food and Beverage Service Associate
3 weeks ago
Inverness, Highland, United Kingdom AC Hotels by Marriott Inverness Full time{"title": "F\u0026B Service Associate", "description": "Are you passionate about delivering exceptional customer service and creating memorable experiences for our guests?We are seeking a highly motivated and enthusiastic Food and Beverage Service Associate to join our team at AC Hotels by Marriott Inverness.As a key member of our restaurant team, you will...
-
Restaurant Operations Manager
2 weeks ago
Inverness, Highland, United Kingdom In - Manager Recruitment Full timeAbout the RoleWe are seeking a highly skilled and motivated Assistant Restaurant General Manager to join our team. As a key member of our restaurant management team, you will be responsible for ensuring the smooth and standardized operation of day-to-day activities.Key ResponsibilitiesAssist with day-to-day operations, including food preparation, inventory...
-
Food and Beverage Team Member
1 week ago
Inverness, Highland, United Kingdom Leonardo Hotel Inverness Full timeBe Yourself – Be a Bold Team Player – Be LeonardoAs a Food and Beverage Team Member, you'll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you'll be stepping into a busy role. You'll be working as part of a vibrant team to deliver first-class hospitality to our...
-
Food and Beverage Team Member
1 week ago
Inverness, Highland, United Kingdom Leonardo Hotel Inverness Full timeBe Yourself – Be a Bold Team Player – Be LeonardoAs a Food and Beverage Assistant, you'll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you'll be stepping into a busy role. You'll be working as part of a vibrant team to deliver first-class hospitality to our...
-
Food and Beverage Team Member
5 days ago
Inverness, Highland, United Kingdom Leonardo Hotel Inverness Full timeBe Yourself – Be a Bold Team Player – Be LeonardoAs a Food and Beverage Team Member, you'll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you'll be stepping into a busy role.You'll be working as part of a vibrant team to deliver first-class hospitality to our...
-
Food Service Assistant
1 month ago
Inverness, Highland, United Kingdom Brook Street NMR Full timeTemporary Food and Beverage Assistant OpportunityWe are seeking a Temporary Food and Beverage Assistant to join our team at a busy Hotel just outside Inverness. As a key member of our hospitality team, you will be responsible for providing excellent customer service and supporting our food and beverage operations.Key Responsibilities:Assist with food and...
-
Food Service Assistant
1 month ago
Inverness, Highland, United Kingdom Brook Street NMR Full timeTemporary Food and Beverage Assistant OpportunityWe are seeking a Temporary Food and Beverage Assistant to join our team at a busy Hotel just outside Inverness. As a key member of our hospitality team, you will be responsible for providing excellent customer service and supporting our food and beverage operations.Key Responsibilities:Assist with food and...
-
Food Service Assistant
3 days ago
Inverness, Highland, United Kingdom Aramark Full timeAbout the RoleWe are currently recruiting for a Food Service Assistant to be part of our integral team at Loch & Larder, Eastgate Shopping Centre, Inverness. The successful candidate will be responsible for preparing and serving food and beverages to customers, as well as maintaining a high level of cleanliness in the front and back of house areas.Key...
-
Operations Manager, Food Services
4 weeks ago
Inverness, Highland, United Kingdom CBRE Full timeJob Title: Area Manager, Food OperationsJoin CBRE's Global Workplace Solutions (GWS) team as an Area Manager, Food Operations. In this role, you will be responsible for managing the food operations within your assigned cluster, ensuring compliance with health and safety regulations, and maintaining high-quality service delivery.Key Responsibilities:Manage...
-
Food Service Assistant
1 month ago
Inverness, Highland, United Kingdom Aramark Full timeAbout the RoleWe are seeking a skilled and enthusiastic Food Service Assistant to join our team at Loch & Larder, Eastgate Shopping Centre, Inverness. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our customers.Key ResponsibilitiesPrepare and serve food and...
-
Food Service Assistant
1 month ago
Inverness, Highland, United Kingdom Aramark Full timeAbout the RoleWe are seeking a skilled and enthusiastic Food Service Assistant to join our team at Loch & Larder, Eastgate Shopping Centre, Inverness. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our customers.Key ResponsibilitiesPrepare and serve food and...
-
Food Service Assistant
1 month ago
Inverness, Highland, United Kingdom Aramark Full timeAbout the RoleWe are seeking a skilled and enthusiastic Food Service Assistant to join our team at Loch & Larder, Eastgate Shopping Centre, Inverness. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our customers.Key ResponsibilitiesPrepare and serve food and...
