Client Care Coordinator

3 weeks ago

Kidderminster, Worcestershire, United Kingdom C M Community Care Limited Full time
Position Overview

We are seeking an individual with a background in care to join our dedicated team at C M Community Care Limited, a family-owned business with over 35 years of experience. Our management team possesses extensive expertise, and we are committed to providing exceptional service to our clients while enhancing the well-being of our staff.

About Our Company
As one of the longest-standing domiciliary care providers in the UK, we pride ourselves on our ability to adapt and evolve. We are proud to be a carbon-negative organization, ensuring our operations are sustainable for the future. Our investment in innovative software allows our team to focus more on client care rather than administrative tasks.

Work Schedule
This is a full-time role with a fixed and continuous shift pattern, enabling you to manage your personal life effectively. You will be required to work alternate weekends and participate in an out-of-hours phone duty as part of a collaborative team.

Key Responsibilities
  • Assist in creating staff rotas and working schedules to ensure comprehensive service coverage.
  • Coordinate daily service delivery, addressing inquiries from staff, clients, and healthcare professionals.
  • Conduct formal assessments of staff performance in the field.
  • Perform initial care evaluations and maintain updated client care plans.
  • Contribute to delivering high-quality care through effective communication and teamwork.
  • Provide care coverage as needed during contingencies.

Candidate Requirements
  • Possession of a full UK driving license and access to a vehicle.
  • Ownership of a smartphone.
  • A natural inclination towards caring for others, which is essential for achieving optimal client outcomes.
  • Strong communication and teamwork abilities.
  • Previous experience in a similar role is preferred.
  • Experience in a care environment is essential.

Benefits of Joining Our Team
  • Engage in meaningful work with a company that values your contributions.
  • Enjoy stable employment with consistent hours.
  • Receive competitive compensation, significantly above industry standards.
  • Travel expenses covered.
  • Complimentary uniform and personal protective equipment.
  • Pension plan available for eligible employees.
  • Regular pay cycles via BACS every four weeks.
  • Compensation for comprehensive training, both online and in-office.
  • Opportunities for internal advancement as we prioritize promoting from within.
  • Access to extensive training programs, ensuring you develop the necessary skills to excel in your role.
  • Utilize Earlypay, allowing you to access your earnings quickly and conveniently.
  • Benefit from discounts through our blue light card, providing savings at numerous retailers.

Additional Information
We are looking for candidates who are at least 18 years old and possess a passion for caring for others. Our team members are required to work flexible hours, including early morning and evening shifts, and must be willing to work alternate weekends. A right to work in the UK is essential. If you are eager to join a supportive and dynamic team, we encourage you to consider this opportunity.

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