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Care Management Coordinator

2 months ago


Kidderminster, Worcestershire, United Kingdom C M Community Care Limited Full time
Job Overview

We are seeking an individual with experience in care to become an integral part of a family-owned business that has been operating for over 35 years, backed by a management team with extensive expertise. The ideal candidate should be a proactive problem solver, an excellent communicator, and highly organized, with a desire to provide exceptional service to our clients, positively impacting their lives and the well-being of our dedicated staff. We heavily invest in innovative technology to reduce time spent on data entry, allowing you to focus on assisting clients and supporting staff.

Our Commitment
As one of the longest-standing domiciliary care providers in the UK, we continuously evolve, currently being one of the few carbon-negative providers in the country. We are committed to sustainability and making a lasting impact.

Work Schedule
This is a full-time position with a fixed and continuous shift pattern to help you manage your personal life. The role requires working alternate weekends and participating in out-of-hours phone duty as part of a larger team.

About C M Community Care Limited
  • We have secured lead contracts with local councils due to our outstanding reputation.
  • We are an innovative organization that values our employees as the foundation of our success.
  • We welcome applicants with varying levels of experience, providing guidance to ensure confidence and adaptability in delivering quality care.
  • We are rated 'Good' in all five categories by CQC and are striving for an overall rating of 'Outstanding.'
  • We have maintained the Investor in People Award for over 20 years, demonstrating our commitment to ongoing training and career development.
  • As a family-run business, we have successfully expanded across the UK, driven by our growing reputation.

Key Responsibilities
  • Assist in creating staff rotas and working patterns to ensure comprehensive service coverage with support from a Care Manager.
  • Coordinate daily service delivery, managing inquiries from staff, clients, and collaborating health professionals.
  • Conduct formal checks on staff in the field.
  • Perform initial care assessments and develop and update client care plans.
  • Contribute to delivering high-quality care through effective communication and teamwork.
  • Provide care coverage in contingency situations.

Requirements
  • A full UK driving license and access to a car are essential.
  • A smartphone is required.
  • We seek applicants with a natural caring disposition, which is crucial for achieving optimal client outcomes.
  • Strong communication and teamwork skills are necessary.
  • Experience in a similar role is preferred.
  • Previous experience in a care setting is required.

Benefits
  • Engage in meaningful work for a company that values your contributions.
  • Enjoy long-term stable employment with consistent hours.
  • Receive competitive pay rates significantly above industry averages.
  • Travel expenses covered.
  • Free uniform and personal protective equipment provided.
  • Pension plan available for eligible employees.
  • Receive payment via BACS every four weeks.
  • Comprehensive training provided, including online and in-office sessions.
  • Opportunities for internal advancement, as we prioritize promoting from within for new senior roles.
  • Access to free full training and additional specialist diploma opportunities, ensuring continuous professional development.
  • Utilize early pay software to access earned wages in advance.
  • Benefit from discounts on various purchases through a blue light card.


We are looking for individuals who are passionate about caring for others. Candidates must be at least 18 years old and available to work between 6 AM - 2:30 PM (AM shift) or 3:30 PM - 11 PM (PM shift), including alternate weekends. A right to work in the UK is required. Experience in care is not mandatory, as we provide industry-leading training to ensure all staff can excel in their roles.