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Client Care Coordinator
2 months ago
We are seeking an individual with experience in care to join C M Community Care Limited, a family-run organization with over 35 years of expertise in the industry. The ideal candidate will be a solution-oriented, exceptional communicator who is highly organized and eager to contribute to providing outstanding service to our clients, positively impacting their lives and the well-being of our dedicated staff.
Why Choose Us?
- We are proud to be one of the longest-standing domiciliary care providers in the UK, continually evolving to meet the needs of our clients.
- As a carbon-negative provider, we are committed to sustainability and making a difference for future generations.
- Our management team possesses extensive experience, ensuring a supportive environment for all staff.
Work Schedule:
This is a full-time role with a fixed and continuous shift pattern, requiring alternate weekends and participation in out-of-hours phone duty as part of a broader team.
Key Responsibilities
- Assist in creating staff rotas and working patterns to ensure comprehensive service coverage with the support of a Care Manager.
- Oversee daily service delivery, managing inquiries from staff, clients, and collaborating health professionals.
- Conduct formal checks on staff in the field.
- Perform initial care assessments and develop and update client care plans.
- Contribute to delivering high-quality care through effective communication and teamwork.
- Provide contingency care coverage as needed.
Candidate Requirements
- A valid UK driving license and access to a vehicle are essential.
- Ownership of a smartphone is required.
- A natural caring disposition is crucial for achieving optimal client outcomes.
- Strong communication and teamwork skills are necessary.
- Prior experience in a similar role is preferred.
- Experience in a care setting is mandatory.
Benefits of Employment
- Engage in meaningful work for a company that values its employees.
- Enjoy stable, long-term employment with consistent hours.
- Receive competitive pay rates significantly above industry averages.
- Travel expenses covered.
- Complimentary uniform and personal protective equipment (PPE).
- Pension plan available for eligible employees.
- Regular pay via BACS every four weeks.
- Comprehensive training provided, both online and in-office.
- Opportunities for internal career progression as we prioritize promoting from within.
- Access to a blue light card for discounts at various retailers.
We are looking for individuals who are passionate about caring for others and who meet the specified requirements. This role involves assisting clients with daily living activities, ensuring they receive the support they need to maintain their independence and quality of life.