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GP Surgery Front Desk Coordinator

2 months ago


London, Greater London, United Kingdom The Allum Practice Full time

About The Allum Practice

The Allum Practice is a dynamic and patient-centered healthcare organization dedicated to delivering high-quality care to our community. As a forward-thinking and busy training GP surgery, we are committed to innovation and excellence in all aspects of our practice.

Job Summary

We are seeking a highly motivated and organized individual to join our team as a GP Surgery Front Desk Coordinator. This is an exciting opportunity to work in a fast-paced and rewarding environment, supporting patients and staff alike.

Main Responsibilities

  • Meet and greet patients, visitors, and contractors in a polite and timely manner.
  • Assist patients with appointments, queries, and requests, ensuring accuracy and efficiency.
  • Support clinical and non-clinical colleagues with requests, providing exceptional customer service.
  • Perform basic administrative tasks, maintaining high standards of accuracy and attention to detail.

Person Specification

Essential Qualifications

  • Good standard of general education.
  • Good GCSE grades for English and Math's.

Desirable Experience

  • Ability to support others and problem-solve in a dynamic environment.
  • Experience working in a GP surgery or similar healthcare setting.
  • Proficiency in using EMIS or other GP IT systems.