Medical Receptionist

4 weeks ago


London, Greater London, United Kingdom Essex Lodge Surgery Full time

Job Summary

The role of Medical Receptionist at Essex Lodge Surgery is to provide exceptional patient care and administrative support to our team. As a key member of our front desk team, you will be responsible for greeting patients, handling phone calls, and managing patient records.

Key Responsibilities

  • Maintaining patient confidentiality and handling sensitive information with discretion
  • Managing patient appointments, including scheduling and cancellations
  • Processing patient requests, including prescriptions and medical records
  • Providing excellent customer service and communicating effectively with patients and staff
  • Assisting with administrative tasks, such as data entry and filing
  • Working effectively as part of a team to achieve practice goals and objectives

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and experience with medical software
  • Ability to maintain confidentiality and handle sensitive information
  • Flexibility and willingness to learn and take on new responsibilities

About Us

Essex Lodge Surgery is a GP practice dedicated to providing high-quality patient care and services. We are committed to delivering exceptional patient experience and strive to be a leader in primary care.


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