Medical Receptionist
4 weeks ago
Job Summary
The role of Medical Receptionist at Essex Lodge Surgery is to provide exceptional patient care and administrative support to our team. As a key member of our front desk team, you will be responsible for greeting patients, handling phone calls, and managing patient records.
Key Responsibilities
- Maintaining patient confidentiality and handling sensitive information with discretion
- Managing patient appointments, including scheduling and cancellations
- Processing patient requests, including prescriptions and medical records
- Providing excellent customer service and communicating effectively with patients and staff
- Assisting with administrative tasks, such as data entry and filing
- Working effectively as part of a team to achieve practice goals and objectives
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Basic computer skills and experience with medical software
- Ability to maintain confidentiality and handle sensitive information
- Flexibility and willingness to learn and take on new responsibilities
About Us
Essex Lodge Surgery is a GP practice dedicated to providing high-quality patient care and services. We are committed to delivering exceptional patient experience and strive to be a leader in primary care.
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