Medical Receptionist
2 weeks ago
Role Summary
A part-time receptionist is required for a busy General Practice in North Kensington, working 22 hours per week.
Excellent communication skills and a professional telephone manner are essential. The ideal candidate will be able to work effectively with the practice team and have basic computer literacy. Previous experience in a General Practice setting is preferred but not necessary.
Main Responsibilities
SystmOne Practice
The successful candidate will be the first point of contact for patients and staff, handling correspondence, appointments, and administrative tasks. They will also be responsible for maintaining confidentiality and ensuring all patient information is handled securely.
About Our Practice
Our practice is a well-established team of healthcare professionals, offering a range of services to our patients. We are looking for a friendly and approachable individual to join our team, who is able to work flexibly and provide excellent patient care.
Key Responsibilities
- Answer and redirect telephone calls, taking messages and handling patient queries.
- Book and manage patient appointments, ensuring all necessary information is recorded.
- Take and distribute post, maintaining confidentiality and security at all times.
- File and scan patient records, maintaining accurate and up-to-date information.
- Provide administrative support to the practice team, completing tasks as required.
- Ensure the practice premises are secure and tidy at all times.
Confidentiality
All patient information must be treated as confidential and handled in accordance with our practice policies. Any breach of confidentiality will result in disciplinary action.
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