Medical Receptionist

5 days ago


London, Greater London, United Kingdom Woodlands Medical Practice Full time

Job Summary

Woodlands Medical Practice is seeking a skilled Medical Receptionist to join our team. As a Medical Receptionist, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience.

Main Responsibilities

Key duties of the role include:

  • Welcoming and dealing with patients and visitors in a polite and courteous manner
  • Making appointments for doctors, nurses, and other health professionals
  • Answering incoming telephone calls and taking accurate messages
  • Rescheduling clinics and informing patients
  • Chasing appointments and results for patients
  • Filing and scanning patient correspondence
  • Monitoring waiting areas and ensuring patients are sent to their appointments in a timely manner

Person Specification

We are looking for a friendly and organized individual with good communication and customer service skills. Experience of working in a GP practice is desirable, but not essential.


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