Medical Receptionist
2 weeks ago
About the Role
We are seeking a highly skilled and experienced Medical Receptionist to join our team at Belgrave Medical Centre. As a Medical Receptionist, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience. You will be responsible for managing the reception area, handling phone calls, and ensuring the smooth running of the practice.
Key Responsibilities
- Provide exceptional customer service to patients and visitors
- Manage the reception area, including answering phone calls and responding to queries
- Process patient information and maintain accurate records
- Work closely with the practice team to ensure the smooth running of the practice
- Be flexible and adaptable to meet the changing needs of the practice
About Us
Belgrave Medical Centre is a highly successful GP practice located in the heart of the local community. We pride ourselves on providing high-quality care to our patients and are committed to delivering exceptional service. Our team is friendly, supportive, and approachable, and we are looking for someone who shares our values and is passionate about delivering excellent patient care.
Person Specification
- Experience of working in a GP practice or primary care setting
- Experience of using SystmOne or similar clinical system
- Excellent communication and interpersonal skills
- Ability to work flexibly and adapt to changing circumstances
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