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GP Surgery Front Desk Coordinator

2 months ago

London, Greater London, United Kingdom The Allum Practice Full time

About The Allum Practice

The Allum Practice is a dynamic and patient-centered healthcare organization dedicated to delivering high-quality medical services to the community. As a forward-thinking and busy training GP surgery, we are committed to providing a supportive and collaborative work environment for our team members.

Job Summary

We are seeking a highly motivated and organized individual to join our team as a GP Surgery Front Desk Coordinator. As the first point of contact for patients and visitors, you will play a vital role in ensuring a positive and efficient experience for everyone who enters our practice.

Main Responsibilities

  • Meet and greet patients, visitors, and contractors in a polite and timely manner.
  • Assist patients with appointments, queries, and requests, providing accurate and helpful information.
  • Support clinical and non-clinical colleagues with requests, ensuring seamless communication and collaboration.
  • Perform basic administrative tasks, maintaining accuracy and attention to detail.

Person Specification

Essential Qualifications

  • Good standard of general education.
  • Good GCSE grades for English and Math's.

Desirable Experience

  • Ability to support others and problem-solve in a fast-paced environment.
  • Experience working in a GP surgery or healthcare setting.
  • Proficiency in using EMIS or other GP IT systems.