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GP Surgery Front Desk Assistant

4 weeks ago

London, Greater London, United Kingdom The Allum Practice Full time

About The Allum Medical Centre

The Allum Medical Centre is a dynamic and patient-focused healthcare provider, dedicated to delivering high-quality care to our community. As a forward-thinking and busy training GP surgery, we are committed to innovation and excellence in all aspects of our practice.

Job Summary

We are seeking a highly motivated and organized individual to join our team as a GP Surgery Receptionist. The successful candidate will be responsible for providing exceptional patient care, supporting our clinical and non-clinical teams, and contributing to the smooth operation of our practice.

Main Responsibilities

Meet and greet patients, visitors, and contractors in a polite and timely manner.

Assist patients with appointments, queries, and requests, ensuring accuracy and efficiency.

Support both clinical and non-clinical colleagues with requests, providing administrative assistance as needed.

Perform basic administrative tasks, maintaining high standards of accuracy and attention to detail.

Person Specification

Essential Qualifications

  • Good standard of general education.
  • Good GCSE grades for English and Math's.

Desirable Experience

  • Ability to support others and problem-solve.
  • Experience working in a GP surgery or similar healthcare setting.
  • Proficiency in EMIS or other GP IT systems.