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GP Surgery Front Desk Assistant

1 month ago

London, Greater London, United Kingdom The Allum Practice Full time

About The Allum Medical Centre

The Allum Medical Centre is a dynamic and patient-focused healthcare provider, dedicated to delivering high-quality care to our community. As a forward-thinking and busy training GP surgery, we are committed to innovation and excellence in all aspects of our practice.

Job Summary

We are seeking a highly motivated and organized individual to join our team as a GP Surgery Receptionist. As the first point of contact for patients, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our front desk.

Main Responsibilities

Meet and greet patients, visitors, and contractors in a polite and timely manner.

Assist patients with appointments, queries, and requests, using your excellent communication skills to resolve issues efficiently.

Support both clinical and non-clinical colleagues with requests, demonstrating your ability to work collaboratively as part of a team.

Perform basic administrative tasks with accuracy and attention to detail, ensuring the highest standards of data management.

Person Specification

Essential

  • Good standard of general education, with a strong foundation in English and mathematics.
  • Excellent problem-solving skills, with the ability to support colleagues and patients effectively.

Desirable

  • Experience working in a GP surgery or healthcare setting.
  • Proficiency in EMIS or other GP IT systems.