Front Desk Associate
6 days ago
Job Summary: We are seeking a highly skilled and motivated individual to join our Front of House Team as a Reception Team Member. As a key member of our team, you will be responsible for providing exceptional customer service to our members and visitors, ensuring a warm and welcoming experience at our Plymouth Fitness & Wellbeing Club.
Key Responsibilities:
- Support the smooth operation of our reception and café areas, ensuring a professional and friendly environment for all.
- Provide exceptional customer service, responding to queries and concerns in a caring and helpful manner.
- Assist with administrative tasks, including data entry and communication with team members.
- Contribute to the development of a positive and inclusive team culture, promoting a sense of community and belonging among our members.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and members.
- Basic computer skills, including proficiency in Microsoft Office and data entry.
- Flexibility and adaptability, with the ability to work in a fast-paced environment.
- A passion for delivering exceptional customer service and a commitment to providing a warm and welcoming experience for all.
What We Offer:
- A competitive salary and benefits package, including private healthcare and a cycle to work scheme.
- Ongoing training and development opportunities, to support your career growth and success.
- A dynamic and supportive team environment, with a focus on collaboration and teamwork.
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