Front Desk Associate

6 days ago


Plymouth, Plymouth, United Kingdom Nuffield Health Full time

Job Summary: We are seeking a highly skilled and motivated individual to join our Front of House Team as a Reception Team Member. As a key member of our team, you will be responsible for providing exceptional customer service to our members and visitors, ensuring a warm and welcoming experience at our Plymouth Fitness & Wellbeing Club.

Key Responsibilities:

  • Support the smooth operation of our reception and café areas, ensuring a professional and friendly environment for all.
  • Provide exceptional customer service, responding to queries and concerns in a caring and helpful manner.
  • Assist with administrative tasks, including data entry and communication with team members.
  • Contribute to the development of a positive and inclusive team culture, promoting a sense of community and belonging among our members.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and members.
  • Basic computer skills, including proficiency in Microsoft Office and data entry.
  • Flexibility and adaptability, with the ability to work in a fast-paced environment.
  • A passion for delivering exceptional customer service and a commitment to providing a warm and welcoming experience for all.

What We Offer:

  • A competitive salary and benefits package, including private healthcare and a cycle to work scheme.
  • Ongoing training and development opportunities, to support your career growth and success.
  • A dynamic and supportive team environment, with a focus on collaboration and teamwork.


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