Dental Receptionist

3 days ago


Plymouth, Plymouth, United Kingdom Portman Dental Care Full time

About Us

Portman Dental Care is a leading provider of dental services, committed to delivering exceptional patient care and experiences.

Job Summary

We are seeking a highly skilled and motivated Dental Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional patient service, managing patient flow, and ensuring a smooth and efficient experience for all patients.

Key Responsibilities

  • Provide exceptional patient service by greeting patients, answering phone calls, and responding to patient inquiries in a timely and professional manner.
  • Manage patient flow by coordinating appointments, managing waitlists, and ensuring that patients are seen in a timely manner.
  • Maintain accurate and up-to-date patient records by entering patient information, updating medical histories, and ensuring that all necessary documentation is completed.
  • Process patient payments by handling cash, credit card transactions, and insurance claims in a timely and accurate manner.
  • Collaborate with dental team members to ensure that patients receive seamless and comprehensive care.

Requirements

  • Previous front desk experience in a medical or dental setting.
  • Excellent communication and interpersonal skills to effectively interact with patients, colleagues, and other healthcare professionals.
  • Ability to work in a fast-paced environment and prioritize tasks to meet deadlines.
  • Basic computer skills and proficiency in dental software.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.

What We Offer

  • Competitive salary and benefits package including medical, dental, and vision insurance.
  • Opportunities for professional growth and development through training and education programs.
  • A collaborative and supportive work environment that values teamwork and open communication.
  • A comprehensive employee assistance program to support work-life balance and overall well-being.

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