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Front Desk Associate
2 months ago
Job Summary: We are seeking a highly skilled and motivated individual to join our Front of House Team as a Reception Team Member. As a key member of our team, you will be responsible for providing exceptional customer service to our members and visitors, ensuring a warm and welcoming experience at our Plymouth Fitness & Wellbeing Club.
Key Responsibilities:
- Front of House Operations: Support the smooth running of our reception and café areas, ensuring a friendly, relaxing, and professional environment for all.
- Customer Service: Provide exceptional and efficient customer service to everyone who visits our club, answering queries in a caring and helpful way, and making sure everyone feels valued.
- Communication: Bring great communication skills, both face-to-face and over the phone, to effectively interact with members, visitors, and colleagues.
- Teamwork: Collaborate with the Front of House Team to achieve our goals and objectives, ensuring seamless service delivery.
Requirements:
- Customer Service Skills: Excellent customer service skills, with the ability to provide a warm welcome and resolve queries in a caring and helpful way.
- Communication Skills: Strong communication skills, both verbal and written, with the ability to effectively interact with members, visitors, and colleagues.
- Teamwork: Ability to work collaboratively as part of a team, supporting the smooth running of our reception and café areas.
- Basic Computer Skills: Basic computer skills, including Word and Excel, to effectively manage our systems and processes.
About Us: At Nuffield Health, we take care of what's important to you. We offer a range of benefits, including private healthcare, a cycle to work scheme, financial wellbeing support, and more. We want you to love coming to work, feeling healthy, happy, and valued.
