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Retail Store Closing Lead

1 month ago

Plymouth, Plymouth, United Kingdom Burlington Stores Full time
Be a Part of a Dynamic Team at Burlington Stores

As a Retail Store Closing Lead at Burlington Stores, you will be the visible leader on the sales floor, ensuring a consistently positive customer and associate experience. You will circulate throughout the store, engaging with customers and associates, and providing coaching, recognition, and task follow-up in a manner consistent with Our Burlington's Core Values.

Key Responsibilities:
  • Engage associates, promote open communication, and provide recognition and coaching in the moment.
  • Monitor the front-end experience and ensure a great first and last impression.
  • Observe and provide feedback to Customer Service Lead on speed of checkout, line management, and friendliness.
  • Evaluate recovery needs, monitor fitting room, selling floor, front end, missing ticket trouble rack, and sizing recover.
  • Conduct AM/PM store Rallies.
What We Offer:
  • A competitive wage of $16 per hour.
  • Flexible hours, including nights, weekends, and holidays as required.
  • An associate discount.
  • Part-time associates may be eligible for Burlington's benefits package, including medical coverage and a 401(k) plan.
  • Up to 4 hours of paid time off annually after one year of service.
  • Up to 8 paid holidays.
  • Paid sick time in accordance with applicable law.
Join Our Team:

We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together. Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.