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Café and Reception Manager

2 months ago

Southampton, Southampton, United Kingdom New Place Hotel Full time
Unlock Your Potential at New Place Hotel

Are you a motivated and customer-focused individual looking to take your hospitality career to the next level? We're seeking a skilled Reception Supervisor to join our dynamic team at New Place Hotel, a stunning manor house set in beautiful gardens.

About the Role

As a Reception Supervisor, you'll be responsible for leading the reception team, providing exceptional service to our guests, and ensuring seamless coordination and comfort for our visitors. You'll have the opportunity to train and support the reception team, craft meaningful connections with our guests, and lead with flair during duty manager shifts.

Key Responsibilities
  • Train and support the reception team to deliver top-notch service
  • Help with early arrivals and ensure seamless coordination and comfort for our guests
  • Craft meaningful connections with our guests by getting to know them, building profiles, and offering local area tips
  • Lead with flair during duty manager shifts, making key decisions and ensuring everything is just perfect in the absence of the Reception Manager
What We Offer
  • Company pension
  • Discounted or free food
  • Employee discount
  • Free parking
  • Gym membership
  • On-site parking

We're looking for a motivated and customer-focused individual who is passionate about delivering exceptional service and making a real difference in the lives of our guests. If you're looking for a new challenge and want to be part of a dynamic team, we'd love to hear from you.