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Floor Manager
2 months ago
Lucky Voice UK is a leading provider of private room karaoke experiences and delicious drinks, dedicated to delivering exceptional nights out for customers.
Job SummaryWe are seeking a proactive and passionate Floor Manager to join our team, responsible for ensuring smooth operations at the bar and providing the best possible experience for customers and colleagues.
Key Responsibilities:- Collaborate with the team to maintain high levels of service and ensure a fun and friendly environment for customers and colleagues.
- Work closely with the management team to implement operational improvements and enhance the overall customer experience.
- Provide exceptional customer service, responding to customer feedback and concerns in a professional and timely manner.
- Contribute to the development and implementation of new ideas and initiatives to drive business growth and improve customer satisfaction.
- Positive attitude and enthusiasm for delivering exceptional customer experiences.
- Excellent communication and interpersonal skills, with the ability to work collaboratively with the team.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Knowledge of the hospitality industry and experience in a similar role would be an advantage.
Lucky Voice UK offers a range of benefits to its employees, including:
- 100% of tips and service charges.
- Access to an Employee Assistance Program.
- Private healthcare.
- Staff discounts.
- Social events.
