Medical Office Coordinator
3 days ago
About Dr S Ahmed Newton Heath Health Centre
We are a long-established healthcare provider in North Manchester, serving a diverse population of 7500 patients. Our team is dedicated to delivering high-quality patient care and providing a welcoming environment for our patients and staff.
Job Summary
We are seeking a skilled and compassionate Medical Office Coordinator to join our team. As a Medical Office Coordinator, you will be the first point of contact for our patients and play a vital role in ensuring the smooth operation of our healthcare services.
Main Responsibilities
- Provide exceptional customer service to patients, responding to their queries and concerns in a professional and empathetic manner.
- Manage patient appointments, including scheduling, rescheduling, and canceling appointments as needed.
- Process patient requests for prescriptions, referrals, and other medical services.
- Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with data protection regulations.
- Collaborate with healthcare professionals to ensure seamless communication and coordination of patient care.
Requirements
- Experience working in a customer-facing role, preferably in a healthcare setting.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external partners.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Basic computer skills, including proficiency in Microsoft Office and other healthcare software applications.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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