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Medical Office Coordinator
2 months ago
About Dr. S Ahmed Newton Heath Health Centre
We are a long-established healthcare provider in North Manchester, serving a diverse population of 7500 patients. Our team is dedicated to delivering high-quality patient care and providing a welcoming environment for our patients and staff.
Job Summary
We are seeking a skilled and compassionate Medical Office Coordinator to join our team. As a Medical Office Coordinator, you will be the first point of contact for our patients and play a vital role in understanding their needs, resolving queries, and providing administrative support to our healthcare team.
Main Responsibilities
- Provide exceptional customer service to patients, responding to their queries and concerns in a timely and professional manner.
- Manage patient records, including updating demographic information, medical history, and treatment plans.
- Coordinate appointments, including scheduling, rescheduling, and canceling appointments as needed.
- Process patient payments, handle billing inquiries, and resolve any issues related to patient accounts.
- Assist with administrative tasks, such as data entry, filing, and maintaining a clean and organized workspace.
Requirements
- Experience working in a customer-facing role, preferably in a healthcare setting.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external partners.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Basic computer skills, including proficiency in Microsoft Office and electronic medical records systems.
What We Offer
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.