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Claims Adjuster

1 month ago

Tonbridge, Kent, United Kingdom Trinity Claims Full time
Job Title: Claims Adjuster

Trinity Claims is a leading claims management company seeking a skilled Claims Adjuster to join our team. As a Claims Adjuster, you will play a crucial role in progressing and finalizing building insurance claims, ensuring timely and efficient resolution for our policyholders.

Key Responsibilities:
  • Progress and finalize building insurance claims, including updating reserves, offering cash settlements, and instructing contractors.
  • Review non-delegated Surveyor reports and deliver claims decisions to policyholders.
  • Review decline disputes to ensure correct decisions are made in line with policy terms and deliver outcomes to policyholders.
  • Validate contractors' scope estimates in line with estimating software and policy conditions.
  • Provide technical support to the claims team in respect of buildings damage.
  • Liaise with policyholders and suppliers via the portal and phone.
Requirements:
  • At least 2 years of experience within the home claims industry.
  • Tact and assertiveness when dealing with Supplier/Surveyor Network.
What We Offer:
  • 25 days Annual leave plus statutory holidays.
  • Free on-site parking.
  • Free on-site breakfast bar.
  • Discretionary performance-related bonus.
  • Life insurance cover.
  • Enhanced company pension scheme.
  • Cycle to Work Scheme.
  • Employee of the month & employee of the year awards.
  • Refer a Friend scheme.
  • An extra day's holiday for your birthday.
  • Paid volunteering/charity day a year.
  • Support in your development and wellbeing, including an Employee Assistance Program (EAP).
  • Eye test vouchers.
  • Training and development opportunities at all levels through Trinity Academy and Apprenticeship programs.
  • Social events.

We are an equal opportunities employer and welcome applications from suitably qualified and eligible candidates regardless of their background.