Loss Adjuster
1 week ago
We are seeking a skilled Loss Adjuster to join our team at Trinity Claims. As a Loss Adjuster, you will play a crucial role in assisting our Policyholders with building-related queries and progressing claims efficiently.
Key Responsibilities:
- Review non-delegated Surveyor reports and deliver claims decisions to Policyholders.
- Review Policyholder Scope disputes and determine if valid, making necessary adjustments and delivering decisions to Policyholders.
- Review decline disputes to ensure correct decisions are made in line with policy terms and deliver outcomes to Policyholders.
- Validate contractors' scope estimates in line with estimating software and policy conditions.
- Progress and update Buildings Insurance claims, including updating reserves, cash settlement payments, contractor instructions, and closing claims as required.
- Provide technical support to the claims team regarding buildings damage.
- Liaise with Policyholders and suppliers via the portal and phone.
- Assist with audit and oversight of our Surveyor Network and Contractors with Regional Technical Surveyor and Supply Chain Manager assistance.
- Undertake individual or team tasks reasonably requested and in line with company values.
- Ensure claims are progressed in a timely manner and moved to completion as quickly as possible.
Requirements:
- At least 2 years of experience within the Home Claims Industry.
What We Offer:
- Basic Salary £30-35,000 (DOE) as well as market-leading benefits.
- 25 days Annual leave plus statutory holidays.
- Rewards:
- On-site gym
- Free on-site parking
- Free on-site breakfast bar
- Complimentary on-site snacks and soft drinks
- Discretionary performance-related bonus
- Life insurance cover
- Enhanced company pension scheme
- Cycle to Work Scheme
- Employee of the month & employee of the year awards
- Refer a Friend scheme
- An extra day's holiday for your birthday
- Paid volunteering/charity day a year
- Support in your development and wellbeing, including an Employee Assistance Program (EAP)
- Eye test vouchers
- Training and development opportunities at all levels through Trinity Academy and Apprenticeship programs
- Social events
We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of their gender, age, race, disability, ethnic background, religion or belief, sexual orientation, gender reassignment, marital status, or pregnancy and maternity.
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