Claims Handler

6 months ago


Tonbridge, United Kingdom Rotate Full time

**Subsidence** - Experienced Claims Handler Opportunity

We are looking for someone with subsidence experience.

**Customer Service**:

- Provide excellent customer service
- Answer first point of contact calls and subsidence claims calls
- Advise policyholders on general queries and insurance claims issues for subsidence and underground pipes claims
- Negotiating settlement of claims both verbally and in writing
- Constantly seeking improvements in how we deliver excellent customer service
- Display active listening skills on every call
- Use of good questioning to establish a valid claim
- Build rapport with all callers and departments
- Managing multiple activities by prioritising important and urgent tasks whilst maintaining the focus on the policyholder

**Proactivity**:

- Have a can-do attitude and positive approach towards change
- Manage a portfolio of claims through prioritising by individual circumstances from set up to settlement

**Knowledge**:

- Set policyholders accurate expectations for their claims journey
- Identify any potential fraud triggers
- Complete all relevant steps when setting up claims
- Become knowledgeable in our policy wordings/products

**Experience** in an insurance Subsidence Claims Handling role, OR Minimum - 2 years’ experience in another Technical Claims Handling role (Escape of Water would be sufficient). OR Loss Adjuster with actual expertise of handling Subsidence claims - demonstrated via CV and references OR Structural Engineer with relevant qualifications and demonstrable experience.

**Salary**: £25,000.00-£27,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- Gym membership
- Life insurance
- Private medical insurance
- Sick pay

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Loyalty bonus
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Tonbridge: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Claims Processing: 1 year (required)

Work Location: In person


  • Claims Handler

    6 months ago


    Tonbridge, United Kingdom Trinity Claims Full time

    We are looking for an experienced claims handler to join our small claims team. To provide outstanding customer service and to act as the primary customer contact in managing a portfolio of small claims. **We’ll need you to be able to**: - Advise policyholders on general queries and insurance claims issues for relevant or related peril - Build...

  • Motor Claims Handler

    6 months ago


    Tonbridge, United Kingdom Trinity Claims Full time

    **Company Description** Located in Tonbridge, Trinity Claims is a leading provider of claims management services. Our team of professionals has a proven track record for delivering excellence in claims management for leading insurance companies. We pride ourselves on our expertise, experience, and ability to design and deliver effective claims strategies...


  • Tonbridge, Kent, United Kingdom Trinity Claims Full time

    Trinity Claims, a leading claims management company based in Tonbridge, is on an exciting journey of growth and expansion. Our team consists of experienced professionals with a proven track record in driving innovation and excellence in the insurance industry.Company OverviewWe are a disruptor in the claims marketplace, known for our unique approach to...


  • Tonbridge, Kent, United Kingdom Barker Munro Recruitment Ltd Full time

    Claims Handling Role Barker Munro Recruitment Ltd is seeking a skilled Claims Handler to join our team. As a Claims Handler, you will be responsible for managing a portfolio of claims, prioritising by individual circumstances from set up to settlement. Your main responsibilities will include advising policyholders on general queries and insurance claims...

  • Claims Handler

    6 months ago


    Tonbridge, United Kingdom The Ardonagh Group Full time

    **Claims Handler - Tonbridge - ARD970903** Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring that company policy, procedure and regulatory requirements are adhered to at all times. **Objectives and Responsibilities** -...

  • Trainee Claims Handler

    6 months ago


    Tonbridge, United Kingdom Jigsaw Recruitment Full time

    **Trainee Claims Handler: Tonbridge, Kent, Full time, Salary up to £21,000 - Possibility of Hybrid option on this role - £ days office 2 Days Home Working** **Jigsaw Recruitment are working alongside a well respected and forward thinking Claims Management Company, our client is looking to recruit a Claims Handler to join their Small Claims team in...


  • Tonbridge, United Kingdom Jigsaw Recruitment Full time

    **Fire and Theft Claims Handler**: Tonbridge, Kent, Full time, Salary up to £28,000**: Jigsaw Recruitment are working alongside a well respected and forward thinking Claims Management Company, our client is looking to recruit a Fire and Theft Claims Handler to join their Small Claims team in Tonbridge, Kent **The Role** The key purpose of this role is to...

  • Claims Handler

    6 months ago


    Tonbridge, United Kingdom Jigsaw Recruitment Full time

    **Claims Handler: Tonbridge, Kent, Full time, Salary up to £21,000 - Possibility of Hybrid option on this role - £ days office 2 Days Home Working** **Jigsaw Recruitment are working alongside a well respected and forward thinking Claims Management Company, our client is looking to recruit a Claims Handler to join their Small Claims team in Tonbridge,...


  • Tonbridge, Kent, United Kingdom Barker Munro Recruitment Ltd Full time

    Job Opportunity: Vehicle Damage Claims HandlerBarker Munro Recruitment Ltd is seeking a skilled Vehicle Damage Claims Handler to join their team.Compensation Package: £38,000 - £48,000 per annum, depending on experienceJob SummaryAbout the Position:The ideal candidate will have some experience in motor claims handlingBe able to negotiate with third-party...

  • Motor Claims Handler

    7 months ago


    Tonbridge, United Kingdom Enable recruitment Full time

    **Basic salary up to £23,000 per annum**: - **Hybrid working & 25 days holiday**: - **Onsite gym, social events & bonuses** **What you'll be doing** - Reviewing cases history on file assignments while liaising with other departments. - Establishing where liability for the accident rests and investigating the claims. - Updating the claims system with...


  • Tonbridge, United Kingdom Trinity Claims Full time

    Insurance Team Assistant **Responsibilities**: - To support Large Loss Claim Handlers in managing the claims process such as triage. - To call the policyholder’s and obtain further details on their claim. - Make urgent payments for supplies and emergency accommodation. - Liaise with operations, regarding alternative accommodation. - Obtain contents...


  • Tonbridge, United Kingdom Enable recruitment Full time

    **Salary upto £27,000 per annum** **Annual Bonus Potential** **Rapidly growing Company** We are recruiting on behalf of a rapidly growing claims management client who wish to increase their claims handling ability with a Motor Recoveries Claims Handler. Having grown from 70 employees in 2020 to now a team of 300 they are looking for a customer focused...


  • Tonbridge, United Kingdom Enable recruitment Full time

    **Salary upto £30,000 per annum** **Annual Bonus Potential** **Rapidly growing Company** We are recruiting on behalf of a rapidly growing claims management client who wish to increase their claims handling ability with a Personal Injury Claims Advisor. Having grown from 70 employees in 2020 to now a team of 300 they are looking for a customer focused...


  • Tonbridge, Kent, United Kingdom Barker Munro Recruitment Ltd Full time

    About the RoleBarker Munro Recruitment Ltd is recruiting an experienced Injury Claims handler to join their expanding Insurer team.The successful candidate will be responsible for handling complex personal injury claims, with a focus on investigation, reservation, and negotiation of settlements.Key aspects of the role include assessing indemnity,...


  • Tonbridge, Kent, United Kingdom Trinity Claims Full time

    Job Title: Claims Team LeadWe are looking for a highly motivated and experienced Claims Team Lead to join our team at Trinity Claims.This is an exciting opportunity to lead a team of claims handlers, driving excellence in customer service and operational efficiency.Key Responsibilities:Develop and implement strategies to improve team productivity and...


  • Tonbridge, Kent, United Kingdom Barker Munro Recruitment Ltd Full time

    About the Role:Barker Munro Recruitment Ltd is seeking an experienced Recovery Claims Handler to join their team in Tonbridge. As a Recovery Claims Handler, you will play a critical role in recovering the maximum amount possible for Insurer Clients where liability on a claim may be attributed to a third party.The ideal candidate will have previous claims...


  • Tonbridge, Kent, United Kingdom Barker Munro Recruitment Ltd Full time

    Job Title: Insurance Claims HandlerWe are seeking an experienced Insurance Claims Handler to join our team at Barker Munro Recruitment Ltd.Salary: £35,000 - £45,000 per annumJob DescriptionAbout the Role:Train and manage third-party vehicle damage claimsNegotiate liability with third-party insurersHandle up to 200 files per weekMitigate losses and arrange...

  • Fire and Theft Claims

    6 months ago


    Tonbridge, United Kingdom Bond Recruitment Full time

    Are you a talented individual with experience in handling fire and theft claims? We have an exciting opportunity for a Claims Handler to join our team in Tonbridge. Position: Claims Handler (Fire and Theft) Location: Tonbridge, TN9 1RS Salary: £25,000 - £28,000 per annum Key Responsibilities: Managing and processing fire and theft claims efficiently and...

  • Claims Specialist

    2 weeks ago


    Tonbridge, Kent, United Kingdom Barker Munro Recruitment Ltd Full time

    Job Overview:Barker Munro Recruitment Ltd is seeking a skilled Recovery Claims Handler to specialise in recovering the maximum amount possible for their Insurer Clients where liability on a claim may be attributed to a third party.The successful candidate will work with a market-leading company, enjoying significant growth due to strong relationships with...


  • Tonbridge, United Kingdom CLARK JAMES INSURANCE RECRUITMENT Full time

    **Hybrid - part home part office based. **This is a great opportunity to join a highly regarded Insurance claims business in West Kent who currently have a number of positions within their Insurance claims team. **You must already have some Property OR Motor Claims experience **AND will also consider experience of other types of claims. Your role will be to...