Loss Adjuster

3 weeks ago

Tonbridge, Kent, United Kingdom Trinity Claims Full time
Job Title: Loss Adjuster

We are seeking a highly skilled Loss Adjuster to join our team at Trinity Claims. As a Loss Adjuster, you will play a critical role in resolving building insurance claims in a timely and efficient manner.

Key Responsibilities:
  • Review non-delegated Surveyor reports and deliver claims decisions to policyholders.
  • Review policyholder scope disputes and determine if valid, making necessary adjustments and delivering decisions to policyholders.
  • Review decline disputes to ensure correct decisions have been made in line with policy terms and deliver outcomes to policyholders.
  • Validate contractors' scope estimates in line with estimating software and policy conditions.
  • Progress and update building insurance claims, including updating reserves, cash settlement payments, contractor instructions, and closing claims as required.
  • Provide technical support to the claims team in respect of building damage.
  • Liaise with policyholders and suppliers via the portal and phone.
  • Assist with audit and oversight of our Surveyor Network and Contractors with Regional Technical Surveyor and Supply Chain Manager assistance.
  • Undertake any individual or team task or activity reasonably requested and in line with company values.
  • Ensure claims are progressed in a timely manner and moved to completion as quickly as possible.
Requirements:
  • At least 2 years of experience within the Home Claims Industry.
What We Offer:
  • Basic Salary £30-35,000 (DOE) as well as market-leading benefits.
  • 25 days Annual leave plus statutory holidays.
  • Rewards:
    • On-site gym
    • Free on-site parking
    • Free on-site breakfast bar
    • Complimentary on-site snacks and soft drinks
    • Discretionary performance-related bonus
    • Life insurance cover
    • Enhanced company pension scheme
    • Cycle to Work Scheme
    • Employee of the month & employee of the year awards
    • Refer a Friend scheme
    • An extra day's holiday for your birthday
    • Paid volunteering/charity day a year
    • Support in your development and wellbeing, including an Employee Assistance Program (EAP)
    • Eye test vouchers
    • Training and development opportunities at all levels through Trinity Academy and Apprenticeship programs
    • Social events

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