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Lettings Coordinator

2 months ago

Poole, Poole, United Kingdom Jobshop UK Limited Full time

Job Summary:

Jobshop UK Limited is seeking an experienced and organized Lettings Administrator to join our team. As a key member of our property management team, you will be responsible for providing exceptional administrative support to our clients and customers.

Key Responsibilities:

  • Document Management: Ensure timely and accurate preparation and distribution of documents to clients and customers.
  • Reference Processing: Oversee the referencing process for applicants, ensuring all necessary checks are completed efficiently and effectively.
  • Tenancy Renewals: Renew tenancies when they are due to expire, ensuring seamless transitions for our clients and customers.
  • Yearly Reviews: Conduct yearly reviews on tenancies that are in rollover, ensuring all necessary documentation is up to date and accurate.
  • Customer Service: Provide exceptional customer service to clients and customers, responding to queries and concerns in a timely and professional manner.
  • Viewing Coordination: Assist with booking applicants in for viewings, ensuring all necessary arrangements are made efficiently and effectively.
  • Maintenance Management: Log maintenance issues and ensure prompt attention is given to resolve any issues.

Requirements:

  • Previous Administration Experience: A minimum of 1 year of experience in an administrative role, preferably in a property management or lettings environment.
  • Attention to Detail: Excellent attention to detail, with the ability to maintain accurate records and documentation.
  • Software Proficiency: Ability to quickly learn and adapt to new software systems, with a strong understanding of Microsoft Office applications.
  • Customer Service Skills: Excellent customer service skills, with the ability to communicate effectively with clients and customers.
  • Team Player: A strong team player, with the ability to work collaboratively with colleagues to achieve shared goals.