Business Development Assistant

6 days ago


Blackburn, Blackburn with Darwen, United Kingdom Cummins Mellor Recruitment Full time

Cummins Mellor Recruitment is seeking a highly skilled Sales Administrator to join our team. As a Sales Administrator, you will play a crucial role in providing exceptional customer service and advice to our clients.

We are looking for a conscientious, reliable, and hardworking individual to join our successful business. As a Sales Administrator, you will be responsible for building strong relationships with our customers and suppliers, understanding their needs and response times, and providing expert advice on products and services.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service and advice to our clients, ensuring their needs are met and exceeded.
  • Relationship Building: Build strong relationships with our customers and suppliers, fostering trust and loyalty.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products and services, enabling you to provide expert advice and guidance.
  • Order Management: Process customer orders efficiently and accurately, ensuring timely delivery and resolution of any issues.
  • Team Collaboration: Work closely with our sales and marketing teams to achieve targets and drive business growth.
  • Administrative Tasks: Maintain accurate records, manage databases, and perform other administrative tasks as required.

Requirements:

  • Excellent Communication Skills: Possess excellent communication and interpersonal skills, with the ability to build rapport and trust with customers and suppliers.
  • Customer Service Ethics: Demonstrate strong customer service ethics, with a focus on delivering exceptional service and exceeding customer expectations.
  • Sales Acumen: Possess good sales acumen, with the ability to understand customer needs and respond accordingly.
  • Geographical Knowledge: Have a good understanding of the UK and its logistics, with the ability to provide expert advice on route planning and delivery.
  • Problem-Solving Skills: Possess strong problem-solving skills, with the ability to resolve issues efficiently and effectively.
  • Organizational Skills: Demonstrate good organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Technical Skills: Possess good computer, Word, Excel, and keyboarding skills, with the ability to learn new software and systems quickly.


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