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Business Development Assistant
2 months ago
Cummins Mellor Recruitment is seeking a highly skilled Sales Administrator to join our team. As a Sales Administrator, you will play a crucial role in providing exceptional customer service and advice to our clients.
We are looking for a conscientious, reliable, and hardworking individual to join our successful business. As a Sales Administrator, you will be responsible for building strong relationships with our customers and suppliers, understanding their needs and response times, and providing expert advice on products and services.
Key Responsibilities:
- Customer Service: Provide exceptional customer service and advice to our clients, ensuring their needs are met and exceeded.
- Relationship Building: Build strong relationships with our customers and suppliers, fostering trust and loyalty.
- Product Knowledge: Develop and maintain in-depth knowledge of our products and services, enabling you to provide expert advice and guidance.
- Order Management: Process customer orders efficiently and accurately, ensuring timely delivery and resolution of any issues.
- Team Collaboration: Work closely with our sales and marketing teams to achieve targets and drive business growth.
- Administrative Tasks: Maintain accurate records, manage databases, and perform other administrative tasks as required.
Requirements:
- Communication Skills: Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers and suppliers.
- Customer Service Ethics: Strong customer service ethics, with a focus on delivering exceptional service and exceeding customer expectations.
- Sales Acumen: Good sales acumen, with the ability to understand customer needs and respond accordingly.
- Geographical Knowledge: Geographical knowledge of the UK and an understanding of logistics and route planning would be an advantage.
- Problem-Solving: Strong problem-solving skills, with the ability to think critically and resolve issues efficiently.
- Organisational Skills: Good organisational skills, with the ability to manage multiple tasks and priorities.
- Computer Skills: Good computer skills, with proficiency in Microsoft Office and other relevant software.
