Technical Support Officer

6 days ago


Eastbourne, East Sussex, United Kingdom Axiom Technologies Full time

Axiom Technologies is a leading provider of global IT services, supporting medium to large-scale enterprises. Our company specializes in delivering high-quality IT solutions to meet the evolving needs of our clients.

We are seeking a skilled and experienced Desktop Support Specialist to join our team. This role will provide onsite and on-call assistance to end-users within our organization's desktop computing environment, ensuring timely and accurate service delivery.

Key Responsibilities:

  • Provide technical support for desktop computing environment, including troubleshooting and resolving hardware and software issues.
  • Install, configure, and maintain desktop hardware and software, including operating systems and applications.
  • Develop and implement effective solutions to improve desktop support processes and procedures.
  • Collaborate with internal stakeholders to identify and address technical issues and improve overall IT service delivery.
  • Stay up-to-date with the latest technology trends and advancements in desktop support.

Requirements:

  • 2+ years of experience in desktop support or a related field.
  • Strong technical skills, including knowledge of desktop operating systems, hardware, and software.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills.

Preferred Qualifications:

  • CompTIA A+ Certification or equivalent.
  • Microsoft Certified IT Professional (MCITP) certification in the desktop area.
  • Experience with desktop management tools and technologies.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

How to Apply:

If you are a motivated and experienced Desktop Support Specialist looking for a new challenge, please submit your resume and cover letter for consideration.



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