Strategic Account Director

4 days ago


Bournemouth, Bournemouth, United Kingdom Carousel Consultancy Ltd Full time
About the Role

We are seeking a highly skilled and experienced Strategic Account Director to join our team at Carousel Consultancy Ltd. As a key member of our sales team, you will be responsible for promoting, developing, and growing new revenue streams, with a focus on strategic selling and client retention.

Key Responsibilities
  • Account manage our largest clients, ensuring their needs are met and their business is growing.
  • Manage and negotiate subscriptions, ensuring accounts are retained through annual contract renewals.
  • Build and maintain key relationships at a senior level within your assigned group of clients.
  • Proactively and strategically manage the account through regular networking and meeting with clients.
  • Monitor assigned clients' service usage/ROI against objectives and expectations.
  • Upsell additional services to optimize usage.
  • Maintain detailed and accurate client records on SalesForce.
Requirements
  • Proven track record in a PropTech/Construction/SaaS/subscriptions environment with direct responsibility for increasing client retention rates.
  • Sustained success in strategic selling of a SaaS product.
  • Extensive client management experience, including managing C-suite client relationships.
  • Demonstrable network of relevant contacts in the construction/real estate sector.
  • Strong business acumen.
  • Experienced in providing clear and accurate reports and forecasting.
  • Excellent negotiation/closing skills with solid objection handling experience.
  • Dynamic, ambitious, and tenacious personality.
  • Professional, confident, proactive, and flexible approach to work.
  • Results-driven with a strong client focus.
  • It literate with excellent MS Office skills.
  • Strong SalesForce experience.
  • Ability to maintain composure in high-pressured situations.
  • Ability to travel as required.
What We Offer

We offer a competitive basic salary and bonus scheme, as well as a great benefits package, including 25 days annual leave, pension, life assurance, and income protection. Our hybrid working environment allows for flexibility and work-life balance.



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